→ the Whitsundays
Service area — From Proserpine to Airlie Beach, Cannonvale and the islands — we serve the whole Whitsunday region from our Proserpine office.Funerals in the Whitsundays
The Whitsundays are as beautiful a place to say goodbye as anywhere in Australia. With an office at Shed, Building J, 4A/2 Mann St, Proserpine QLD 4800, Mackay Gentle Way Funerals gives Whitsunday families a genuinely local funeral director — not a service run remotely from Mackay or Townsville — with the same honest pricing and gentle care.
A local presence in Proserpine
Our Proserpine office means we can be with Whitsunday families quickly, whether a death occurs at Proserpine Hospital, in aged care at Cannonvale, at home in Airlie Beach or Jubilee Pocket, or on one of the islands. We coordinate transfers from Hamilton Island, Daydream Island and the mainland resorts with sensitivity and experience.
How a Whitsunday funeral comes together
It begins with a phone call to (07) 4881 0491, answered 24/7 by our own local team. We bring your loved one into our care, then sit down with you at our Proserpine office, at your home or wherever suits you, to talk through wishes and budget without pressure. We register the death (in Queensland this must happen within 14 days), arrange the permits and certificates, book the venue, celebrant and flowers, and look after everything on the day.
Farewells by the sea
For many Whitsunday families the water is part of who they are. We arrange scattering of ashes at sea from Airlie Beach, Shute Harbour and Abell Point Marina, coastal memorials at the Airlie Beach Lagoon foreshore, and services at Coral Sea Marina, local churches, and the Proserpine Entertainment Centre.
Cemeteries in the Whitsundays
Burials are arranged at Proserpine Cemetery on Crystal Brook Road, Bowen Cemetery and Collinsville Cemetery — the three active cemeteries run by Whitsunday Regional Council, with lawn and columbarium options. We manage all council paperwork and plot arrangements on your behalf.
Caring for tourism & seasonal workers
The Whitsundays welcome workers and travellers from across Australia and the world. When someone passes far from home, we handle repatriation — interstate or overseas — with clear communication to families who cannot be here in person, including video links to services.
Cyclone season & remote logistics
We understand the realities of living in the Whitsundays — wet seasons, road closures and ferry timetables. Our team plans around them so your loved one is cared for without delay, and services proceed as planned.
Towns we cover across the Whitsundays
From our Proserpine office we care for families in Proserpine, Airlie Beach, Cannonvale, Jubilee Pocket, Shute Harbour, Bowen, Collinsville and Midge Point, and on the islands. Each town has its own page with local details, and the same published prices apply everywhere.
Cremation in the Whitsundays & Airlie Beach
Every cremation we arrange is a water cremation, a gentle, flame-free process. Direct cremation (our Simple Farewell) is $2,640 inc GST and cremation with a full funeral service is $5,500 inc GST, with no travel surcharge anywhere in the Whitsunday region. Many families keep the ashes close or return them to the sea.
Funeral costs in the Whitsundays, itemised upfront
Our Simple Farewell direct water cremation is $2,640, our Gentle Funeral Service is $5,500 and a burial service is $5,800, all inc GST, with council cemetery fees passed on at exact cost. There is no travel surcharge anywhere in the Whitsunday region, and we will always give you a full, itemised quote with no obligation. Payment plans are available (interest applies).
Talk to us before you need us
A pre-planning chat is free and there is no obligation. You can record your wishes with us, and pre-pay at today’s price if you would like to. Our Proserpine office is open Monday to Friday, 9am to 4pm, our Mackay funeral home on Evans Avenue welcomes walk-ins in the same hours, and our phone is answered 24/7.
Nearby: we also care for families in Proserpine, Airlie Beach, Cannonvale and Bowen and surrounding districts.
Frequently asked in the Whitsundays
Do you really have an office in the Whitsundays?
Yes — at Shed, Building J, 4A/2 Mann St, Proserpine QLD 4800. You can meet our team there, or we will come to you anywhere from Bowen to Midge Point.
Can ashes be scattered at sea in the Whitsundays?
Yes. Scattering at sea is permitted in Australian waters with a few simple guidelines. We arrange boats from Airlie Beach or Shute Harbour and guide you through the process.
What if a loved one passes on an island?
We coordinate with island staff, ferry and barge operators to bring your loved one into our care respectfully and as quickly as conditions allow.
How much does cremation cost in the Whitsundays?
Direct water cremation is $2,640 inc GST and cremation with a full funeral service is $5,500 inc GST, with no travel surcharge anywhere in the Whitsunday region.
How much does a funeral cost in the Whitsundays?
Our Simple Farewell direct water cremation is $2,640 inc GST, our Gentle Funeral Service is $5,500 inc GST and a burial service is $5,800 inc GST, with council cemetery fees passed on at exact cost and no travel surcharge anywhere in the Whitsunday region. We will always give you a full, itemised quote with no obligation.
Do you arrange funerals in Airlie Beach and Bowen?
Yes. We arrange funerals right across the Whitsundays, including Proserpine, Airlie Beach, Cannonvale, Jubilee Pocket, Bowen, Collinsville, Midge Point and the islands. The same published prices apply everywhere.
Can we talk to you before we need you?
Of course. A pre-planning chat is free with no obligation. Call any hour on (07) 4881 0491, or visit our Proserpine office, Monday to Friday, 9am to 4pm.
Here for you, whenever you need us
Compassionate, affordable care with transparent pricing. Reach out any hour of the day or night.